Legal notice
Legal Notice – Nelo Shop
Last Updated: 15 April 2026
Welcome to Nelofy. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
1. Company Information
Nelo Shop is an online retail store operating in South Africa.
For any queries, you may contact us at:
📧 Email: neloair@outlook.com
📞 Phone: 078 168 0480
2. Use of the Website
By using this website, you agree:
Not to use the site for unlawful purposes
Not to attempt to gain unauthorized access to any part of the website
Not to misuse or interfere with the website’s functionality
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
3. Product Information & Accuracy
We strive to ensure that all product descriptions, images, and prices are accurate. However:
Errors may occur
Product images are for illustration purposes and may vary slightly
Prices and availability are subject to change without notice
Nelofy reserves the right to correct any errors and cancel orders arising from such errors.
4. Orders & Payment
All orders are subject to acceptance and availability.
We reserve the right to:
Refuse or cancel any order
Limit quantities purchased
Verify payment details before processing
Payment must be received in full before dispatch.
5. Shipping & Delivery
Delivery timelines provided are estimates and not guarantees.
Nelofy is not liable for delays caused by:
Courier service providers
Incorrect customer information
External factors beyond our control
6. Returns & Refunds
Returns and refunds are handled in accordance with our Returns Policy.
Customers must comply with:
Return timeframes
Product condition requirements
Proof of purchase
7. Limitation of Liability
To the fullest extent permitted by law, Nelofy shall not be liable for:
Any indirect, incidental, or consequential damages
Loss of profits, data, or business
Delays or failure in performance due to circumstances beyond our control
Use of this website and products is at your own risk.
8. Intellectual Property
All content on this website, including:
Logos
Images
Product descriptions
Graphics
is the property of Nelo Shop and may not be used, reproduced, or distributed without prior written consent.
9. Privacy & Data Protection
We are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA).
Your data will only be used for:
Order processing
Customer support
Communication regarding your purchase
For more details, please refer to our Privacy Policy.
10. Governing Law
These terms are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the jurisdiction of South African courts.
11. Changes to This Legal Notice
Nelofy reserves the right to update or modify this Legal Notice at any time without prior notice.
It is your responsibility to review this page periodically.